File requirements

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Limits

The maximum upload size is 25 MB per file.

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Supported types

• PDF
• PNG
• JPEG
• WebP
• Microsoft Word .docx
• Microsoft Excel .xlsx
• ZIP
• CSV
• Plain text

NeuDocs validates the declared content type on the server. A browser’s file picker filter is only a convenience and does not replace server validation.

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Prepare a good document

• Include every required page.
• Use a straight, well-lit image without glare.
• Keep text large enough to read at normal zoom.
• Do not password-protect or encrypt the file unless the request explicitly supports it.
• Use the correct period, person/entity, and final signed version.
• Prefer the original PDF over screenshots when available.

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Scanning and review

A successful upload does not mean the document is approved. The file must clear scanning and then satisfy the request’s correctness and staff-review rules.

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ZIP files

A ZIP can carry multiple related files, but it is harder to preview and verify. Use separate checklist items when each document needs its own status, correctness expectation, or review decision.